Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

unresponsive script nearly all the time

loewenzahn
loewenzahn
more options

Since several months I have this unresponsive script problem and it is getting worse all the time. According to firefox my version is up to date. I do get this unresponsive script message every third website or so (I now hooked on 'don't show this message again', in the hope this will speed up the stopping process, but it doesn't make it faster) . Before it was every 10th or 20th. And I have to wait for ages until this script stops. Is there a solution to this problem?

Thanks a lot! Kind regards, Nicola

Since several months I have this unresponsive script problem and it is getting worse all the time. According to firefox my version is up to date. I do get this unresponsive script message every third website or so (I now hooked on 'don't show this message again', in the hope this will speed up the stopping process, but it doesn't make it faster) . Before it was every 10th or 20th. And I have to wait for ages until this script stops. Is there a solution to this problem? Thanks a lot! Kind regards, Nicola

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

A common cause of unresponsive script errors on Windows 7 is the protected mode feature of the Flash player plugin. That feature has security benefits, but seems to have serious compatibility issues on some systems. There is a hidden setting to disable it; I suggest trying this for a day to see whether it helps:

(A) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(B) In the search box above the list, type or paste flash and pause while the list is filtered

(C) Double-click the dom.ipc.plugins.flash.disable-protected-mode preference to switch its value from false to true.

This might not take effect until all Flash has been unloaded for a few minutes, or you close Firefox.