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The mail server sent an incorrect greeting: Cannot connect to SMTP server 196.43.0.142 (196.43.0.142:587), connect error 10060?

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  • آخر ردّ كتبه christ1

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Can't send out e mails. I do receive them. An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 196.43.0.142 (196.43.0.142:587), connect error 10060. This is the error message.

Please help, Jan Henderson.

Can't send out e mails. I do receive them. An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 196.43.0.142 (196.43.0.142:587), connect error 10060. This is the error message. Please help, Jan Henderson.

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Verify your SMTP server settings. Also see https://support.mozilla.org/en-US/kb/cannot-send-messages