Firefox won't run. How do I fix it?
Running Vista. All of a sudden and repeatedly I get a dialog box that says "Firefox has stopped working" A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Internet explorer works fine. Firefox is my browser of choice. I uninstalled and re-installed using IE but to no avail. The problem persists. No idea about what to do to correct this problem. If you have any advice about how to proceed it would be much appreciated. I am not afraid of the registry. I tread lightly but have no problem making changes there.
Please and Thank you: Gary Lutz
All Replies (5)
Strange. Did you tried to launch firefox (from search bar) with "firefox -p" ? This open a profile manager in which you can create a new blank Firefox profile to see if the problem is addons/plugin related. You could try to install firefox in a new path too, maybe is folder permission problem (strange, but not impossible) What version of Firefox do you have? Which addons/plugins?
Modified by Hadden
Just tried the "firefox -p" but had the same immediate result of that dialog box I described.
Just downloaded and installed the latest version but can't tell you which addons/plugins I have because it won't run. The ones I did install came off of the firefox website, that much I do know.
Sorry but thanks anyway
Oh yeah. doubt it has anything to do with folder permission. I have administrator login. I'm the only login.
Tried to re-install firefox to a different directory but it doesn't give you that option. Deleted the directories for Mozilla and tried again but no luck. There is something else interfereing with firefox that won't let it run. Need to think outside the box.
found this crashreporter.ini
- This Source Code Form is subject to the terms of the Mozilla Public
- License, v. 2.0. If a copy of the MPL was not distributed with this
- file, You can obtain one at http://mozilla.org/MPL/2.0/.
- This file is in the UTF-8 encoding
[Strings]
- LOCALIZATION NOTE (isRTL):
- Leave this entry empty unless your language requires right-to-left layout,
- for example like Arabic, Hebrew, Persian. If your language needs RTL, please
- use the untranslated English word "yes" as value
isRTL= CrashReporterTitle=Crash Reporter
- LOCALIZATION NOTE (CrashReporterVendorTitle): %s is replaced with the vendor name. (i.e. "Mozilla")
CrashReporterVendorTitle=%s Crash Reporter
- LOCALIZATION NOTE (CrashReporterErrorText): %s is replaced with another string containing detailed information.
CrashReporterErrorText=The application had a problem and crashed.\n\nUnfortunately, the crash reporter is unable to submit a report for this crash.\n\nDetails: %s
- LOCALIZATION NOTE (CrashReporterProductErrorText2): The first %s is replaced with the product name (i.e. "Firefox"), the second is replaced with another string containing detailed information. These two substitutions can not be reordered!
CrashReporterProductErrorText2=%s had a problem and crashed.\n\nUnfortunately, the crash reporter is unable to submit a crash report.\n\nDetails: %s CrashReporterSorry=We're Sorry
- LOCALIZATION NOTE (CrashReporterDescriptionText2): The %s is replaced with the product name.
CrashReporterDescriptionText2=%s had a problem and crashed.\n\nTo help us diagnose and fix the problem, you can send us a crash report. CrashReporterDefault=This application is run after a crash to report the problem to the application vendor. It should not be run directly. Details=Details… ViewReportTitle=Report Contents CommentGrayText=Add a comment (comments are publicly visible) ExtraReportInfo=This report also contains technical information about the state of the application when it crashed.
- LOCALIZATION NOTE (CheckSendReport): The %s is replaced with the vendor name.
CheckSendReport=Tell %s about this crash so they can fix it CheckIncludeURL=Include the address of the page I was on CheckAllowEmail=Allow %s to contact me about this report EmailGrayText=Enter your email address here ReportPreSubmit2=Your crash report will be submitted before you quit or restart. ReportDuringSubmit2=Submitting your report… ReportSubmitSuccess=Report submitted successfully! ReportSubmitFailed=There was a problem submitting your report. ReportResubmit=Resending reports that previously failed to send…
- LOCALIZATION NOTE (Quit2): The %s is replaced with the product name.
Quit2=Quit %s
- LOCALIZATION NOTE (Restart): The %s is replaced with the product name.
Restart=Restart %s Ok=OK Close=Close
- LOCALIZATION NOTE (CrashID): The %s is replaced with the Crash ID from the server, which is a string like abc12345-6789-0abc-def1-23456abcdef1
CrashID=Crash ID: %s
- LOCALIZATION NOTE (CrashDetailsURL): The %s is replaced with a URL that the user can visit to view the crash details.
CrashDetailsURL=You can view details of this crash at %s ErrorBadArguments=The application passed an invalid argument. ErrorExtraFileExists=The application didn't leave an application data file. ErrorExtraFileRead=Couldn't read the application data file. ErrorExtraFileMove=Couldn't move application data file. ErrorDumpFileExists=The application did not leave a crash dump file. ErrorDumpFileMove=Couldn't move crash dump. ErrorNoProductName=The application did not identify itself. ErrorNoServerURL=The application did not specify a crash reporting server. ErrorNoSettingsPath=Couldn't find the crash reporter's settings. ErrorCreateDumpDir=Couldn't create pending dump directory.
- LOCALIZATION NOTE (ErrorEndOfLife): The %s is replaced with the product name.
ErrorEndOfLife=The version of %s you are using is no longer supported. Crash reports are no longer being accepted for this version. Please consider upgrading to a supported version.
Says something about version 2.0 and that crash reports are no longer being accepted for this version. I deleted the directory and the latest version of firefox created this directory and this file. Go figure.