Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since you send a reset password email to an inaccessible email address, how can I get into my account ever again?

  • 1 (رد واحد)
  • 2 have this problem
  • 5 views
  • آخر ردّ كتبه the-edmeister

Joycmarie
Joycmarie
more options

My email account was cut off. I don't know my firefox password. But you keep sending a reset email to the account I can't access so I can't get into firefox to delete that email account. I am in a loop.

My email account was cut off. I don't know my firefox password. But you keep sending a reset email to the account I can't access so I can't get into firefox to delete that email account. I am in a loop.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Just create a new account and forget about the old one.