ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sudden crash of Firefox due normal usage

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 17 views
  • آخر ردّ كتبه cor-el

more options

My OS: Linux (Ubuntu)

Bug description: Browser suddenly crashes while normal usage without any warning or error message

My OS: Linux (Ubuntu) Bug description: Browser suddenly crashes while normal usage without any warning or error message * debug dump: http://pastebin.com/wkbXYtcM * troubleshooting info: http://pastebin.com/4zawCGs5

All Replies (2)

more options

¡Hola!

Firefox 40 is two versions behind, please Update Firefox to the latest release .

Let us know if this solves your question.

¡Gracias!

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: