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Why do you continue to allow Brand Thunder, it infected my laptop.

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Wesley Branton

Kaylynn Dixon-Ruiz
Kaylynn Dixon-Ruiz
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I was unable to control the touch pad on my daughters school laptop as well as bookmarks disappearing then re-appearing somewhere else. I ran a malwarebytes scan and brandthunder was quarantined as a PUP. I'm the first to say I love their holiday themes/ persona interactive but why would you allow them offer content that causes safety issues on your customers systems?

I was unable to control the touch pad on my daughters school laptop as well as bookmarks disappearing then re-appearing somewhere else. I ran a malwarebytes scan and brandthunder was quarantined as a PUP. I'm the first to say I love their holiday themes/ persona interactive but why would you allow them offer content that causes safety issues on your customers systems?

All Replies (2)

Wesley Branton
Wesley Branton
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If you believe that Brand Thunder is releasing some suspicious addons, please feel free to report the addon, by clicking the Report abuse button on the addon's page at the Firefox addons website. Someone from the addons websites will have a look at your report and investigate the issue.

Also, please consider contacting the addon developer and advise them of the issue, as they may be unaware that the issue is occurring.

Wesley Branton
Wesley Branton
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After taking a further look into this issue myself, I can definitely see an issue. I will attempt to contact someone on the addon team directly about this issue.

Sorry for any inconvenience caused by these addons.