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Sending of password for user --- did not succeed. Mail server ---.com responded: Authentication failed. [was dropping session before the password is rejected.]

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  • آخر ردّ كتبه Wayne Mery

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Been working with my webhost, after installing Thunderbird and downloading 20k emails I couldnt login and despite changing password and updating, it wont login. I installed an icloud account too and that is working fine. I also added the new password to Mac Mail and that is logging in fine.

the error messages indicate that there is a glitch with the software not the server configuration


It is actually dropping the session before the password is rejected. 2015-12-31 22:11:00 doot_login authenticator failed for ([1]) [.249]:49342: 501 Authentication cancelled 2015-12-31 22:11:00 doot_login authenticator failed for ([]) [.249]:49343: 501 Authentication cancelled

any ideas please?

Been working with my webhost, after installing Thunderbird and downloading 20k emails I couldnt login and despite changing password and updating, it wont login. I installed an icloud account too and that is working fine. I also added the new password to Mac Mail and that is logging in fine. the error messages indicate that there is a glitch with the software not the server configuration It is actually dropping the session before the password is rejected. 2015-12-31 22:11:00 doot_login authenticator failed for ([1]) [.249]:49342: 501 Authentication cancelled 2015-12-31 22:11:00 doot_login authenticator failed for ([]) [.249]:49343: 501 Authentication cancelled any ideas please?

Modified by Wayne Mery

All Replies (3)

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> the error messages indicate that there is a glitch with the software not the server configuration

And the exact error message is ....?

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Hi the error message on Thunderbird is

Sending of password for user --- did not succeed. Mail server ---.com responded: Authentication failed.

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Not an area I have great experience in. So I'll offer these two bits and if they do not help, then hopefully someone else can assist you.

https://support.mozilla.org/en-US/questions/1042791 https://support.mozilla.org/en-US/questions/1035961