Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Print/Print Preview/Page setup all blank

  • 1 (رد واحد)
  • 10 have this problem
  • 4 views
  • آخر ردّ كتبه Internetlad

Internetlad
Internetlad
more options

About a week ago (I wasn't having the issue prior to this) I stopped being able to print e-mails off. All the fixes I have found seem to relate to changing the printer, or the margins. When I click "Page setup", it too comes up blank. Moving the mouse down it creates three black rectangular boxes. Some weird error for sure.

No matter which printer I pick (even XPS print) it comes out blank in the preview and the page prints blank. I am able to print fine from other Windows programs, so the issue seems to be isolated with Thunderbird.

Thank you in advance for any assistance!

About a week ago (I wasn't having the issue prior to this) I stopped being able to print e-mails off. All the fixes I have found seem to relate to changing the printer, or the margins. When I click "Page setup", it too comes up blank. Moving the mouse down it creates three black rectangular boxes. Some weird error for sure. No matter which printer I pick (even XPS print) it comes out blank in the preview and the page prints blank. I am able to print fine from other Windows programs, so the issue seems to be isolated with Thunderbird. Thank you in advance for any assistance!

All Replies (1)

Internetlad
Internetlad صاحب السؤال
more options

Have tried to reset all printer settings via clearing the print-related section of the prefs.jf file. No joy.

Curiously, printing to a generic text printer. . . works fine. Page Setup is back and works fine, but TB still won't print to XPS, PDF or standard printers.

Any ideas?