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Firefox Account password reset email doesn't arrive for 20+ minutes, when it does, link is expired

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Wesley Branton

hbhbhbhb
hbhbhbhb
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I've now made two attempts to reset my Firefox Sync account password today. Both times, it took over twenty minutes for my reset email to arrive, and each time I've clicked on the 'Reset Password Now' link, I've received a page that says 'The link you clicked to reset your password is expired.' What needs to be done to resolve this?

I've now made two attempts to reset my Firefox Sync account password today. Both times, it took over twenty minutes for my reset email to arrive, and each time I've clicked on the 'Reset Password Now' link, I've received a page that says 'The link you clicked to reset your password is expired.' What needs to be done to resolve this?

All Replies (2)

FredMcD
FredMcD
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Any username/password issues should be posted here with password in the heading, https://support.mozilla.org/en-US/forums/contributors

Wesley Branton
Wesley Branton
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According to the team in charge of the sync service, the server is fully functional. From time to time, email requests may be backed up for various reasons. These issues are usually temporary.

Please try again at a later time. Sorry for any inconvenience.