Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I stop getting repetitive Firefox Homepage Change Notification Pop Up Windows

  • 2 (ردّان اثنان)
  • 106 have this problem
  • 1 view
  • آخر ردّ كتبه silverfoxfoster

silverfoxfoster
silverfoxfoster
more options

I changed my home page to google.com. Since then, every time I bring up firefox, I get the Firefox homepage notification pop up window saying it has been changed. It asks me if I want to restore it or continue using my new homepage. I select the option to continue with my new home page. The next time I bring up fire fox, I get the same message. How do I get firefox to stop asking this question over and over again?



I changed my home page to google.com. Since then, every time I bring up firefox, I get the Firefox homepage notification pop up window saying it has been changed. It asks me if I want to restore it or continue using my new homepage. I select the option to continue with my new home page. The next time I bring up fire fox, I get the same message. How do I get firefox to stop asking this question over and over again?

الحل المُختار

I noticed that text at the bottom of the pop up window identified the message as being issued by Windspark. I ran Malwarebytes malware removal software and it removed Windspark. The problem went away. Very strange t hing for malware to do but it is resolved.

Read this answer in context 👍 23

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I think that is caused by an add-on, possibly part of a bundle that included other problematic things. Could you try the first and second steps on this list:

Here's my suggested procedure for tracking down and cleaning up bad add-ons and other hijackers. I know it seems long, but it's really not that bad.

(For Windows Vista, 7, 8, 8.1, 10; XP is somewhat different)

(1) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it. Take out as much trash as possible here.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. All extensions are optional; none come with Firefox.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

(3) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

silverfoxfoster
silverfoxfoster صاحب السؤال
more options

الحل المُختار

I noticed that text at the bottom of the pop up window identified the message as being issued by Windspark. I ran Malwarebytes malware removal software and it removed Windspark. The problem went away. Very strange t hing for malware to do but it is resolved.