Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Addons page displays incorrectly and cannot install any addons

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه FredMcD

biastreal
biastreal
more options

Windows 7 machine Frefox 46.0.1

I have uninstalled and reinstalled Fire fox and am unable to install any addons. The addons page displays incorrectly and when I search for an addon and try to install it, it just says "There was an error downloading" and nothing happens.

I have attached what the pages look like.

Any ideas?

Windows 7 machine Frefox 46.0.1 I have uninstalled and reinstalled Fire fox and am unable to install any addons. The addons page displays incorrectly and when I search for an addon and try to install it, it just says "There was an error downloading" and nothing happens. I have attached what the pages look like. Any ideas?
Attached screenshots

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?