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Firefox crashes

  • 2 (ردّان اثنان)
  • 1 has this problem
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  • آخر ردّ كتبه cor-el

DebSilva
DebSilva
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Whenever I try to save a internet page to my computer, firefox crashes. Just like that, it says it's not responding for a few seconds and it crashes. I tried to make a security copy of my stuff but it also crashes. It's been like this for three days and I tried pretty much anything. If it continues like this I will probably leave firefox. If anyone could help it would be appreciated.

The last ID crash: 6f7aab2b-6a68-49e4-932c-4efa22160624

Whenever I try to save a internet page to my computer, firefox crashes. Just like that, it says it's not responding for a few seconds and it crashes. I tried to make a security copy of my stuff but it also crashes. It's been like this for three days and I tried pretty much anything. If it continues like this I will probably leave firefox. If anyone could help it would be appreciated. The last ID crash: 6f7aab2b-6a68-49e4-932c-4efa22160624

Modified by DebSilva

All Replies (2)

FredMcD
FredMcD
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bp-6f7aab2b-6a68-49e4-932c-4efa22160624

Signature: DirectUI::DUIXmlParser::_SetXMLFromResource

igdusc32.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation

Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

cor-el
cor-el
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  • Top 10 Contributor
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You can try to disable hardware acceleration in Firefox.

  • Options/Preferences -> Advanced -> General -> Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.