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Firefox 49.0 for Linux openSuse 13.2 crashed after installing testpilot.

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه the-edmeister

BenThijssen
BenThijssen
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Dear Madame, Sir,

After installation and activating one feature of test-pilot, I think setting the menu bar to the left, my browser got stuck. It took ages to load a page and after some time it went black. It did not respond to anything. It also did not show the "Test-pilot" button in the top of the browser. That space aircraft icon. Other applications kept working as expected, only Firefox appeared to be looping.

I was not able to uninstall testpilot using the browser. I adapted the pref.js file, commenting out the newly installed features.

user_pref("extensions.@testpilot-addon.sdk.domain", "testpilot-addon"); user_pref("extensions.@testpilot-addon.sdk.load.reason", "startup"); user_pref("extensions.@testpilot-addon.sdk.rootURI", "jar:file:///home/ben/.mozilla/firefox/ng3p413a.default/extensions/@testpilot-addon.xpi!/"); user_pref("extensions.@testpilot-addon.sdk.version", "0.8.5-tag-2016-09-27");

Firefox 49.0 for openSuse 13.2

Dear Madame, Sir, After installation and activating one feature of test-pilot, I think setting the menu bar to the left, my browser got stuck. It took ages to load a page and after some time it went black. It did not respond to anything. It also did not show the "Test-pilot" button in the top of the browser. That space aircraft icon. Other applications kept working as expected, only Firefox appeared to be looping. I was not able to uninstall testpilot using the browser. I adapted the pref.js file, commenting out the newly installed features. user_pref("extensions.@testpilot-addon.sdk.domain", "testpilot-addon"); user_pref("extensions.@testpilot-addon.sdk.load.reason", "startup"); user_pref("extensions.@testpilot-addon.sdk.rootURI", "jar:file:///home/ben/.mozilla/firefox/ng3p413a.default/extensions/@testpilot-addon.xpi!/"); user_pref("extensions.@testpilot-addon.sdk.version", "0.8.5-tag-2016-09-27"); Firefox 49.0 for openSuse 13.2

All Replies (2)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29
the-edmeister
the-edmeister
  • Moderator
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Test Pilot is controlled from this page: https://testpilot.firefox.com/experiments/

From there you can disable the experiments one-by-one and also provide feedback about each feature that you disable.

Use the Settings button to access the menu for support and information about Test Pilot. https://discourse.mozilla-community.org/c/test-pilot