Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I fix an "incorrect greeting" error when sending mail?

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه PhilyD

PhilyD
PhilyD
more options

Error occurred while sending mail. The mail server sent an incorrect greeting: cmgw05.eastlink.ca Connection from 67.204.210.225 Refused.

Error occurred while sending mail. The mail server sent an incorrect greeting: cmgw05.eastlink.ca Connection from 67.204.210.225 Refused.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Often we see that error associated with connecting to ISP mail servers from a network connection not supplied by that ISP, such as a coffee shop or place of employments.

Basically in those instances the ISP only allows connections from their own network, not the wider internet,

PhilyD
PhilyD صاحب السؤال
more options

This is from my home computer, a desk top. My tablet works fine from the home wifi.