ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is there any way to select an email address as a 'safe sender'?

  • 2 (ردّان اثنان)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه ClassyGlass

more options

A very important sender email address keeps being 'junked'; I have to spot it in the junk folder and 'un-junk' it several times a day. Is there any way of adding it to 'safe-sender' list to prevent this happening?

A very important sender email address keeps being 'junked'; I have to spot it in the junk folder and 'un-junk' it several times a day. Is there any way of adding it to 'safe-sender' list to prevent this happening?

الحل المُختار

Is this sender in your Address Book? This is supposed to stop messages being labelled Junk, but…

A workaround might be to create a filter to manage these messages. It might do something pointless such as marking them as Unread, but take care to set it to run "before classification" and hopefully these messages will then be excluded from consideration by the Junk Controls.

Read this answer in context 👍 2

All Replies (2)

more options

الحل المُختار

Is this sender in your Address Book? This is supposed to stop messages being labelled Junk, but…

A workaround might be to create a filter to manage these messages. It might do something pointless such as marking them as Unread, but take care to set it to run "before classification" and hopefully these messages will then be excluded from consideration by the Junk Controls.

more options

Thank you for your help.