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Installation asks to sync another device. Don't have one. Can't install.

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Tried to install Firefox. Worked. Got email back to confirm. Then asked for another device to sync. DO NOT HAVE ANOTHER DEVICE. Therefore installation failed and I can not use Firefox. Uninstalled every from computer dealing with Firefox.

Any ideas or should I give up completely.

Tried to install Firefox. Worked. Got email back to confirm. Then asked for another device to sync. DO NOT HAVE ANOTHER DEVICE. Therefore installation failed and I can not use Firefox. Uninstalled every from computer dealing with Firefox. Any ideas or should I give up completely.

All Replies (1)

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The Firefox Sync service is not that useful if you are only installing Firefox on one computer. You can just ignore it.

After installing Firefox, close the page suggesting you use Sync and then start visiting websites you want to use.

If you want to get some data into Firefox from another browser, such as your Internet Explorer Favorites (convert them to Firefox bookmarks), this article might help: