Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What happened to all my local folders I had in previous version?

  • 1 (رد واحد)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه user01229325

carl-sue
carl-sue
more options

When I wanted to open my emails we were forced to respond to update after which I had to re-establish my accounts and now all my local folders are gone to ???? How do I get all my local folders back and the important information some of them contain?

When I wanted to open my emails we were forced to respond to update after which I had to re-establish my accounts and now all my local folders are gone to ???? How do I get all my local folders back and the important information some of them contain?

الحل المُختار

There seems to be several lost profile today for some reason. Would you provide the following info? Do you use the program CCleaner? What antivirus are you using? What version of Thunderbird do you have?

Here is an article on how to recover your profile. http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

Read this answer in context 👍 0

All Replies (1)

user01229325
user01229325
more options

الحل المُختار

There seems to be several lost profile today for some reason. Would you provide the following info? Do you use the program CCleaner? What antivirus are you using? What version of Thunderbird do you have?

Here is an article on how to recover your profile. http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared