Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is my already installed FF v54.0.1 not asking to upgarde to v55.0.1 when using the FF 'About'-window?

  • 1 (رد واحد)
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه Tonnes

Thunderbird2015
Thunderbird2015
more options

From several internet sites I learned that FF v55.0.1 is out for some days already. Normally I use the '?' -> 'About' way-of-working to get my FF updated, but currently I only see in the 'About' window that v54.0.1 (64 bits) is the one which is installed and there's a remark 'Firefox is up-to-date'.

Like to know why the update functionality which normally works fine, is currently not able to detect the v55.0.1 for installment.

I tried to add troubleshoot information as requested and clicked on 'Automatically add' (https://addons.mozilla.org/firefox/downloads/latest/troubleshooter/addon-426841-latest.xpi), but this revealed in a message like 'We're sorry, but we could not find what you where looking for'. So, I've 2 errors here.

Adding manually the troubleshoot info was possible, however, see attachment

From several internet sites I learned that FF v55.0.1 is out for some days already. Normally I use the '?' -> 'About' way-of-working to get my FF updated, but currently I only see in the 'About' window that v54.0.1 (64 bits) is the one which is installed and there's a remark 'Firefox is up-to-date'. Like to know why the update functionality which normally works fine, is currently not able to detect the v55.0.1 for installment. I tried to add troubleshoot information as requested and clicked on 'Automatically add' (https://addons.mozilla.org/firefox/downloads/latest/troubleshooter/addon-426841-latest.xpi), but this revealed in a message like 'We're sorry, but we could not find what you where looking for'. So, I've 2 errors here. Adding manually the troubleshoot info was possible, however, see attachment

الحل المُختار

Despite 55.0.1 being available, the automatic update is stil throttled, also see this question. I would suggest to wait a bit and not force updating by installing 55 from the website at this point.

Read this answer in context 👍 1

All Replies (1)

Tonnes
Tonnes
  • Locale Leader
more options

الحل المُختار

Despite 55.0.1 being available, the automatic update is stil throttled, also see this question. I would suggest to wait a bit and not force updating by installing 55 from the website at this point.