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Printing in firefox not working right

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Whenever I try to print pretty much anything -- Paypal invoices, shipping labels, etsy invoices, a webpage, pdfs, etc -- firefox prints it wrong, usually misaligned and cutoff on multiple sides, as well as incorrect fonts and font sizes.

The only thing I've tried doing so far is turning off: print.extend_native_print_dialog;false and turning the margins for my printer to 0, but that didn't help, just made it worse. Stuff was still cut off, but this time it extended to the edges of the pages.

What can I do?

Whenever I try to print pretty much anything -- Paypal invoices, shipping labels, etsy invoices, a webpage, pdfs, etc -- firefox prints it wrong, usually misaligned and cutoff on multiple sides, as well as incorrect fonts and font sizes. The only thing I've tried doing so far is turning off: print.extend_native_print_dialog;false and turning the margins for my printer to 0, but that didn't help, just made it worse. Stuff was still cut off, but this time it extended to the edges of the pages. What can I do?

All Replies (6)

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Hi, sorry to hear you are having a printing problem; please see if anything here helps -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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Hello, sorry for the late reply. I've already seen those web pages, and they did not solve the issue.

pretty much anything I try to print gets messed up in some way. Even if things are not cut off on the edges, then the text or something else is not where it should be on the page.

For example, if you print an Avery Label with Firefox, with the system dialog or no, the alignment is WAY off, but with chrome it is fine, with both the system dialogue or regular chrome printing.

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Does the issue occur in a new profile?

And did it also occur in Firefox 54? If not, are you willing to test a developer version to see if it involves a bug reported for another printing issue?

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Amnesiac9 said

For example, if you print an Avery Label with Firefox, with the system dialog or no, the alignment is WAY off, but with chrome it is fine, with both the system dialogue or regular chrome printing.

What kind of web page are you printing on an Avery label? If it's a PDF, try opening the PDF in a stand-along PDF viewer instead of using Firefox's built-in PDF viewer. The built-in viewer has a black bar above the PDF document with a download button you can use to open the PDF outside of Firefox.

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It works fine in all other pdf viewers, but that's not really the point right? It should work in Firefox pdf viewer, and if it doesn't then something needs to be fixed with Firefox's pdf viewer.

I will try a new profile and see if this fixes the issue

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Amnesiac9 said

It works fine in all other pdf viewers, but that's not really the point right? It should work in Firefox pdf viewer, and if it doesn't then something needs to be fixed with Firefox's pdf viewer.

If this is the issue, maybe it will be fixed by Firefox switching to the PDF viewer from Chrome (should be available at a future time TBD), but at least you have a workaround for the time being.