Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The top (Tab bar, Address Bar) of Mozilla Firefox is a blank space, that i can't click on

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 2 views
  • آخر ردّ كتبه FredMcD

ceskykure
ceskykure
more options

Whenever i open a new window, regular or private, the top bar is just a white space. the tabs are gone, the address bar is gone, search bar is gone, menu, download, bookmarks, its all blank. if i hover over the very bottom of one of these i can click on it, but i then can't see what i'm typing or doing. When i click on where the tab bar should be or where the close button should be, it will click on whatever is open behind mozilla.

I can fix this for the window i'm in by pressing F11 twice, but its a hassle and i am hoping for a more permanent solution.

Whenever i open a new window, regular or private, the top bar is just a white space. the tabs are gone, the address bar is gone, search bar is gone, menu, download, bookmarks, its all blank. if i hover over the very bottom of one of these i can click on it, but i then can't see what i'm typing or doing. When i click on where the tab bar should be or where the close button should be, it will click on whatever is open behind mozilla. I can fix this for the window i'm in by pressing F11 twice, but its a hassle and i am hoping for a more permanent solution.

All Replies (2)

FredMcD
FredMcD
more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 26.0 r0 Shockwave Flash 11.7 r700
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version 26.0.0.151

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?