Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New Tab Not Working!

  • 7 ردود
  • 38 have this problem
  • 1 view
  • آخر ردّ كتبه ram

more options

Since update I can no longer use the new tab function. I select new tab and then enter an address or a bookmark link and nothing happens. Please help!

Since update I can no longer use the new tab function. I select new tab and then enter an address or a bookmark link and nothing happens. Please help!

الحل المُختار

cor-el said

Do you have the Mega extension?

Yes I did and it was one of three I disabled.

Read this answer in context 👍 0

All Replies (7)

more options

Hello leoone, do you mean clicking on the new tab button does not work? What happens when you try to open a link in a new tab (right click on a link > Open in a new tab)?

more options

New tab button will not load anything it just hangs. Right click a link and open in new tab does load the bookmark, but this is an extra step that was not required before. If I press Ctrl T for a new blank tab then do a search or select a bookmark the page does not load.

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Do you have the Mega extension?

Modified by cor-el

more options

smorele said

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

This worked thank you. Disabled a few legacy extensions, New Tab is back to functioning as before.

more options

الحل المُختار

cor-el said

Do you have the Mega extension?

Yes I did and it was one of three I disabled.

more options

If you have tried all these and is still not working then you try the steps below-

1) Go to the root folder where Firefox is installed

 it is generally installed in C:\Program Files\Mozilla Firefox)

2) Right-click Firefox- properties-details tab and click on Remove properties and personal information-just click ok 3) now a new firefox - Copy.exe is created

  use the new one as your default browser

I hope this helps

Modified by ram