ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After update 57.0, Firefox freezes for 2 seconds every 5 seconds.

  • 2 (ردّان اثنان)
  • 22 have this problem
  • 13 views
  • آخر ردّ كتبه kaboro

more options

The freezing is very regular, every 5 seconds the browser stops responding for a few seconds (usually 2-3 seconds). Refreshing did not help. Restarting the PC fixes this problem momentarily, but problem comes back after 30 min or so. Once the problem starts, the browser keeps freezing even if i close and re-open the browser, and it makes no difference if im on homepage, random site or help menu, it keeps freezing.

The freezing is very regular, every 5 seconds the browser stops responding for a few seconds (usually 2-3 seconds). Refreshing did not help. Restarting the PC fixes this problem momentarily, but problem comes back after 30 min or so. Once the problem starts, the browser keeps freezing even if i close and re-open the browser, and it makes no difference if im on homepage, random site or help menu, it keeps freezing.

الحل المُختار

Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser. Restart Firefox

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 6

All Replies (2)

more options

الحل المُختار

Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser. Restart Firefox

Please let us know if this solved your issue or if need further assistance.

more options

Thank you Pkshadow, your solution seemed to have fixed the issue i was having