Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

accesibility issues

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه philipp

bgearry
bgearry
more options

I'm using Magic and Jaws. When I start FF, I get an error message about compatibility. It says use ESR. Doing that, a lot of FF features do not work. How can this be fixed?

I'm using Magic and Jaws. When I start FF, I get an error message about compatibility. It says use ESR. Doing that, a lot of FF features do not work. How can this be fixed?

All Replies (3)

Mkll
Mkll
more options

You'll have to wait until a future upcoming release fixes these issues with Accessibility programs. For more information see: https://support.mozilla.org/en-US/kb/can-i-use-my-screen-reader-new-firefox

bgearry
bgearry صاحب السؤال
more options

That's what I figured....Anytime frame? I hate to have to use Edge! Thank you

philipp
philipp
  • Moderator
more options

hi, as a workaround you could try to disable multi-process mode in firefox quantum while mozilla/jaws is coming up with a fix for good. enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.tabs.remote.autostart & browser.tabs.remote.autostart.2. double-click them, change the value to false and restart firefox once.

https://www.marcozehe.de/2018/01/16/nvda-firefox-58-team-regaining-strength/ contains a few bits of information about the issue.