Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is Firefox unable to load/slow loading websites after updating? General fixes did not help.

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه philipp

ferrofluid
ferrofluid
more options

Firefox is slow loading certain websites after updating to the latest version (58.0.2). I get an error message at the top reading "a web page is slowing down your browser" when trying to load websites e.g. youtube, tumblr, paypal, facebook, hotmail etc.

I read through the help article regarding this (https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating) and have tried clearing the cache and cookies, starting in safe mode and refreshing firefox, none of which worked. I read that it could be related to Avast firewall but I had no idea how to go about tweaking that for firefox.

This problem does not occur with when using another browser (e.g. Google Chrome/Microsoft Edge). In fact, I had this error while trying to write this question.

Any suggestions?

Firefox is slow loading certain websites after updating to the latest version (58.0.2). I get an error message at the top reading "a web page is slowing down your browser" when trying to load websites e.g. youtube, tumblr, paypal, facebook, hotmail etc. I read through the help article regarding this (https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating) and have tried clearing the cache and cookies, starting in safe mode and refreshing firefox, none of which worked. I read that it could be related to Avast firewall but I had no idea how to go about tweaking that for firefox. This problem does not occur with when using another browser (e.g. Google Chrome/Microsoft Edge). In fact, I had this error while trying to write this question. Any suggestions?
Attached screenshots

All Replies (1)

philipp
philipp
  • Moderator
more options

unfortunately this has been reported a couple of times by avast/avg users: https://bugzilla.mozilla.org/show_bug.cgi?id=1438829 we are in contact with them and hope they will release a fix for this soon