ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't log in to Directv.com with firefox, but can with IE.

  • 3 ردود
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه FredMcD

more options

Every time I try to log into directv.com it gives me the error message "The User ID and password combination you entered doesn’t match our records." When I use IE it logs in just fine. I've tried clearing the cache and cookies with no luck.

Every time I try to log into directv.com it gives me the error message "The User ID and password combination you entered doesn’t match our records." When I use IE it logs in just fine. I've tried clearing the cache and cookies with no luck.

All Replies (3)

more options

Try reentering the information manually, and saving it again. Is the problem still there?

more options

FredMcD said

Try reentering the information manually, and saving it again. Is the problem still there?

I've already tried that, thanks.

more options

Are you using any password add-ons or programs?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?