ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Firefox not open any download links for exmaple pdfs or applications?

  • 6 ردود
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه Michi84

more options

When I want to download something, for example new graphic drivers or a PDF file, nothing happens. The PopUp where I can choose to save the files does not come on. I have to choose "save target as"! Otherwise it is not possible. This problem suddenly came on.

Why? Whats the problem with Firefox?

When I want to download something, for example new graphic drivers or a PDF file, nothing happens. The PopUp where I can choose to save the files does not come on. I have to choose "save target as"! Otherwise it is not possible. This problem suddenly came on. Why? Whats the problem with Firefox?

الحل المُختار

Hello,

thank you all for your help, but I solved the problem by coincidence.

In the description for "Information for Troubleshooting" I found the button "Clean Up Firefox" and after I've clicked on it the problem was gone :).

So I´m happy now :D.

Have a nice day.

Read this answer in context 👍 1

All Replies (6)

more options

Did you check your Option settings to see what it is set at?

more options

Yes I did. The option setting is set to ask me every time I want to download something and where I want to save it. Firefox doesn´t even open PDFs in a new tab.

more options

Hi, no idea. Sometimes a file gets corrupted or clipped and in updates maybe packet loss in the download.

Please give this a try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

الحل المُختار

Hello,

thank you all for your help, but I solved the problem by coincidence.

In the description for "Information for Troubleshooting" I found the button "Clean Up Firefox" and after I've clicked on it the problem was gone :).

So I´m happy now :D.

Have a nice day.

more options

Please Mark Your Answer as the Solution please to close this and so others can find it, or do not reply. Thank You.