Firefox crashes laptop when i add a webpage to favourites?
When I favorite a webpage 9 times out of 10 Firefox will crash and cause my laptop to stop working, to fix this I have to do a hard reboot (holding the power button) every time, once the laptop has restarted the webpage sometimes doesn't save so i have to repeat the above steps as it sometimes crashes multiple times in a row. This doesn't happen on any other web browser and has only started doing this since the latest Firefox update, can someone explain whats happening?
When I favorite a webpage 9 times out of 10 Firefox will crash and cause my laptop to stop working, to fix this I have to do a hard reboot (holding the power button) every time, once the laptop has restarted the webpage sometimes doesn't save so i have to repeat the above steps as it sometimes crashes multiple times in a row. This doesn't happen on any other web browser and has only started doing this since the latest Firefox update, can someone explain whats happening?
All Replies (1)
Hi, Please : SAFE MODE
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
In Firefox Safe mode these changes are effective:
- all extensions are disabled (about:addons)
- default theme is used (no persona)
- userChrome.css and userContent.css are ignored (chrome folder)
- default toolbar layout is used (file: localstore-safe.rdf)
- Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
- hardware acceleration is disabled (Options > Advanced > General)
- plugins are not affected
- preferences are not affected
TEST