Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot update the server settings on any account in Thunderbird

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Toad-Hall

AudreyReb
AudreyReb
more options

I have Thunderbird 52.7.0 (64-bit). I use a Mac (OS X El Capitan 10.11.6) I cannot update any account settings for any of my accounts. I can input changes to the account settings, but when I click "OK" nothing happens and I cannot navigate away from the dialogue box. The only way to get out is to press "cancel", which means the changes are not saved. What can be done?

I have Thunderbird 52.7.0 (64-bit). I use a Mac (OS X El Capitan 10.11.6) I cannot update any account settings for any of my accounts. I can input changes to the account settings, but when I click "OK" nothing happens and I cannot navigate away from the dialogue box. The only way to get out is to press "cancel", which means the changes are not saved. What can be done?

All Replies (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please check to see if prefs.js file is read-only

AudreyReb
AudreyReb صاحب السؤال
more options

I have three on my computer - which one?

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

It will be the one in your profile name folder. in Thunderbird Help > TRoubleshooting Information click on 'Open Folder'

Exit Thunderbird

there should be only one prefs.js file Right click on file and select 'Properties' Attributes: Is it 'read only' ? Read only should not be selected.