Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am getting error message reading "You’re out of storage space and will soon be unable to send or receive emails until you free up space or purchase..."

hfbloomer
hfbloomer
more options

I downloaded an app from Google so that I could access a file on Google Drive. It began downloading files from my computer and soon began displaying the error message above. I appear not to be getting emails since then, about five hours ago. I have deleted the app and (as instructed) cancelled an account, but I continue to get the error message and (apparently) not to be able to send or receive emails.

I downloaded an app from Google so that I could access a file on Google Drive. It began downloading files from my computer and soon began displaying the error message above. I appear not to be getting emails since then, about five hours ago. I have deleted the app and (as instructed) cancelled an account, but I continue to get the error message and (apparently) not to be able to send or receive emails.

All Replies (2)

Shadow110
Shadow110
more options

HI, how is this a Firefox issue ? Suggest you contact the app maker and or Google regarding the issue as you installed it and followed someones recommendation to uninstall it. Follow up with that. As to where the files went you may want to move them or delete them to free up room. Also restart your system, the error may clear, or not but the error is not a Firefox error.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I hope that wasn't some kind of malware.

Here is Google's help article on clearing space on Google storage: https://support.google.com/mail/answer/6374270