ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

One of 2 accounts isn't downloading emails

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه ARBiag

more options

I have 2 email accounts in Thunderbird. One is working flawlessly; the other hasn't been able to download messages since 7/23/2018 - which MAY be when I last updated Thunderbird to 52.9.1

When I click "Get Messages", I first see "[account nickname]: Downloading message 1 of XXX...", then it immediately switches to "No new messages", and it downloads no messages at all.

HELP! Thanks in advance.

I have 2 email accounts in Thunderbird. One is working flawlessly; the other hasn't been able to download messages since 7/23/2018 - which MAY be when I last updated Thunderbird to 52.9.1 When I click "Get Messages", I first see "[account nickname]: Downloading message 1 of XXX...", then it immediately switches to "No new messages", and it downloads no messages at all. HELP! Thanks in advance.

الحل المُختار

The problem somehow vanished overnight, after over 2 weeks and without an update.

Read this answer in context 👍 0

All Replies (3)

more options

BTW, I did verify that the account is in good working order -- I can retrieve emails fine from another computer.

more options

Hello, help? Anyone else having this problem?

more options

الحل المُختار

The problem somehow vanished overnight, after over 2 weeks and without an update.