Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Name is incorrect when email is forwarded. How do I change it back?

akinsey08
akinsey08
more options

When an email is sent it displays the correct name e.g. "Joe Bloggs" but when the email is forwarded the name displays as "Joe Smith" . In the settings I cant find any mention of "joe Smith" as a name just 1 identity as "Joe Bloggs"...very strange. The name is a maiden name but it is not referred to anywhere that I can see within the system.

Thanks in advance

When an email is sent it displays the correct name e.g. "Joe Bloggs" but when the email is forwarded the name displays as "Joe Smith" . In the settings I cant find any mention of "joe Smith" as a name just 1 identity as "Joe Bloggs"...very strange. The name is a maiden name but it is not referred to anywhere that I can see within the system. Thanks in advance

All Replies (1)

Fabián Rodríguez
Fabián Rodríguez
more options

Perhaps you have an entry in your address book with that same email address. Remove it or change it accordingly.