Crash problem
https://crash-stats.mozilla.com/report/index/5a6fd7fe-fae1-4d69-9a93-1ad820180821 https://crash-stats.mozilla.com/report/index/19f9d9fc-2398-4929-bd9c-938220180821
Dear Sirs, Firefox continu to crash (most of all after reproducing video). I remain in wait of your kind answer, thanks. Best regards
All Replies (2)
Version 61.0.2 Build ID 20180807170231 OS OS Version Build Architecture
Note: No operating system information provided
bp-5a6fd7fe-fae1-4d69-9a93-1ad820180821
bp-19f9d9fc-2398-4929-bd9c-938220180821
Signature: IPCError-browser | ShutDownKill
Attention Sumo's there are 40 related bug reports
No Modules listed
Modified by FredMcD
ShutDownKill sometimes something about Firefox is slow/not closing properly.
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding