Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am unable to send emails.

  • 3 ردود
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه user01229325

sowerby
sowerby
more options

I can receive emails but not send them: error message; my server does not accept encrypted passwords - my password has never been encrypted. I tried 'account settings' but there is no box to change authentication showing. Help please

I can receive emails but not send them: error message; my server does not accept encrypted passwords - my password has never been encrypted. I tried 'account settings' but there is no box to change authentication showing. Help please

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

if you got to account settings. Select outgoing server (smtp) from the list. Select the SMTP server you are using and select edit. Change the password to something not encrypted. Check the SMTP settings against those your mail provider says you should use.

sowerby
sowerby صاحب السؤال
more options

I've done that but there is no option for an edit

user01229325
user01229325
more options

There are 2 SMTP setting locations in server settings. One to create and edit and another to assign them to accounts. Use the one marked create and edit in the attached image.

Modified by user01229325