Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do i change my primary email address if i no longer have access to it to recieve verification information

  • 1 (رد واحد)
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

gregsammonsnz
gregsammonsnz
more options

I no longer have access to the email address i used to set up my firefox account. there is provision to add a secondary email address then convert this to the primary email address but this needs to be verified through the primary email address ( that i no longer have access to ?)

I no longer have access to the email address i used to set up my firefox account. there is provision to add a secondary email address then convert this to the primary email address but this needs to be verified through the primary email address ( that i no longer have access to ?)

الحل المُختار

If you no longer have access to the old primary Firefox account then your only option is to create a new Firefox account with an email address that you can confirm (verify). You can setup a secondary email address to an email service like Gmail with the new account to avoid such issues.

Read this answer in context 👍 1

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

الحل المُختار

If you no longer have access to the old primary Firefox account then your only option is to create a new Firefox account with an email address that you can confirm (verify). You can setup a secondary email address to an email service like Gmail with the new account to avoid such issues.