Thunderbird is not collecting all my message from mail server
Thunderbird is not collecting all the emails in my inbox on the Bell server, I have checked the information in the bell setting and compared them with the setting in Thunderbird and they are both the same. Today for instance there were 5 emails in my Bell inbox only two of which came into Thunderbird.
All Replies (8)
In order for us to better investigate this issue, we'll need some more information.
Could you please do the following:
- Open the menu
> Help > Troubleshooting Information, then click Copy text to Clipboard.
- Go to https://pastebin.com and paste the info from your Troubleshooting Information page, then copy the resulting URL.
- Open a reply to this post, and paste the link to your troubleshooting information.
When I tried to send the information back that they asked for it said it was a no reply email and could not send the email with the information they asked me to post in there email and return to them
Read the instructions again. No where does it say send anything anywhere. It says copy and paste.
https://pastebin.com/8Fh0rKK2---------- Original Message ----------
Before going deep into troubleshooting, please simply answer two questions: 1.) Is there any filter active which deletes the mail or sends it anywhere? 2.) Is the mail in the Spam folder?
If you answer any of these questions with YES, you have the explanation and can adjust when necessary.
KarenPr said
https://pastebin.com/8Fh0rKK2---------- Original Message ----------
And that link says
This page is no longer available. It has either expired, been removed by its creator, or removed by one of the Pastebin staff.
Guess I will just have to live with the problem or go back to Bell mail as I cannot find the url you want pasted here in paste bin Don't see anything there like I saw the other day and pasted
why not just redo the steps to create a poastebin link?
Are you using AVG anti virus?