Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

amazon video stutters on 2 of 3 computers

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 23 views
  • آخر ردّ كتبه Fredbobo

more options

Installed Firefox on 3 computers yesterday.

2 computers: Widevine ver: 4.10.1146.0 not working. Windows 10: all updates.

Testing with Amazon.com video. Youtube works fine on all computers and browsers.

==

Comp 1: windows 10 pro, 64bit all updates

Firefox: Stutters NOT WORKING

   Widevine: Version: 4.10.1146.0

Vivaldi: NOT WORKING " amazon: error 7031

  Widevine: Version: 4.10.1196.0

IE, Edge, Chrome WORKING

  Chrome: Widevine: Version: 4.10.1303.0

=

Comp 2: windows 10 home, 32bit all updates

Firefox: NOT WORKING

 Video: Widevine error: will not play 
 Widevine: Version: 4.10.1146.0

Vivaldi: WORKING

 Widevine: Version: 4.10.1196.0

IE, Edge, Chrome WORKING

 Chrome: Widevine: Version: 4.10.1303.0
=

Comp 3: windows 10 pro, 64bit all updates

Firefox: WORKING

 Widevine: Version: 4.10.1146.0

Vivaldi: NOT WORKING

  Widevine: Version: 4.10.1196.0 

IE, Edge, Chrome WORKING

  Chrome: Widevine: Version: 4.10.1303.0

All three computers have Bit Defender installed.

Installed Firefox on 3 computers yesterday. 2 computers: Widevine ver: 4.10.1146.0 not working. Windows 10: all updates. Testing with Amazon.com video. Youtube works fine on all computers and browsers. ====== Comp 1: windows 10 pro, 64bit all updates Firefox: Stutters NOT WORKING Widevine: Version: 4.10.1146.0 Vivaldi: NOT WORKING " amazon: error 7031 Widevine: Version: 4.10.1196.0 IE, Edge, Chrome WORKING Chrome: Widevine: Version: 4.10.1303.0 ======= Comp 2: windows 10 home, 32bit all updates Firefox: NOT WORKING Video: Widevine error: will not play Widevine: Version: 4.10.1146.0 Vivaldi: WORKING Widevine: Version: 4.10.1196.0 IE, Edge, Chrome WORKING Chrome: Widevine: Version: 4.10.1303.0 =========== Comp 3: windows 10 pro, 64bit all updates Firefox: WORKING Widevine: Version: 4.10.1146.0 Vivaldi: NOT WORKING Widevine: Version: 4.10.1196.0 IE, Edge, Chrome WORKING Chrome: Widevine: Version: 4.10.1303.0 All three computers have Bit Defender installed.

All Replies (2)

more options

Have you read this? I did a simple search and found this.

https://forum.vivaldi.net/topic/34979/widevine-ver-4-10-1196-0-not-working-on-win-10-64/3

more options

That is my thread. I have submitted a bug report. No joy yet.

Further testing: Amazon videos play on: Edge Internet Explorer Chrome Opera

Amazon videos DO NOT play on: Vivaldi  : error displayed: try updating chrome Firefox  : stutters Epic  : stutters/pauses

=====

Widevine Content Decryption Module Chrome: Version: 4.10.1303.0 Opera Version: 4.10.1146.0


Vivaldi Version: 4.10.1196.0 Firefox Version: 4.10.1146.0 Epic Version: 4.10.1146.0