ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Amazon prime won't play videos - it says I need to install the latest version of firefox. I am on 60.6.0esr

  • 3 ردود
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه BentleyBling

more options

I have always watched Amazon Prime videos on Firfox.

When i went to do so recently I was unable to and got a message telling me to install the latest Firefox.

However I am on 60.6.0esr and am told Firefox is up to date

Please help!

I have always watched Amazon Prime videos on Firfox. When i went to do so recently I was unable to and got a message telling me to install the latest Firefox. However I am on 60.6.0esr and am told Firefox is up to date Please help!

الحل المُختار

hi BentleyBling, firefox 60.6.0esr is the enterprise version of firefox - though it's technically capable of playing back amazon content, they block it for some reason. i think it's best to just switch to the regular release builds from https://www.mozilla.org/en-US/firefox/all/

Read this answer in context 👍 1

All Replies (3)

more options

What does the actual screenshot error say? Minus/Blackout private data.

more options

الحل المُختار

hi BentleyBling, firefox 60.6.0esr is the enterprise version of firefox - though it's technically capable of playing back amazon content, they block it for some reason. i think it's best to just switch to the regular release builds from https://www.mozilla.org/en-US/firefox/all/

more options

Thanks Philipp - that has sorted it.