Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can not send or receive emails, says server is timed out

  • 3 ردود
  • 2 have this problem
  • 13 views
  • آخر ردّ كتبه Toad-Hall

jonesforts
jonesforts
more options

Yesterday I became unable to send or receive emails. The error message says Thunderbird is unable to connect to my SMTP server. How do I fix this?

Yesterday I became unable to send or receive emails. The error message says Thunderbird is unable to connect to my SMTP server. How do I fix this?

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

have you restarted your device?

jonesforts
jonesforts صاحب السؤال
more options

Yes, multiple times.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Please check your Firewall which may be part of your Anti-Virus product.

Thunderbird must be an allowed program in the Firewall.

If it is already selected as allowed: Exit Thunderbird. then block/remove Thunderbird from list, save and exit Firewall. Then access Firewall again and set Thunderbird as an allowed program. It is possible, a new upgraded Thunderbird is not being recognised as the Thunderbird in the Firewall list. Then start thunderbird.

Modified by Toad-Hall