ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New York Times free newsletters blocked by Firefox?

more options

Newsletters I have been receiving for years abruptly stopped coming on Saturday, 5/18/19. I've been the on the phone since Sunday with different customer care representatives and they don't have an answer. I have unsubscribed and resubscribed to the newsletters several times, but that doesn't help and I'm wondering if Firefox could be blocking my access.

Newsletters I have been receiving for years abruptly stopped coming on Saturday, 5/18/19. I've been the on the phone since Sunday with different customer care representatives and they don't have an answer. I have unsubscribed and resubscribed to the newsletters several times, but that doesn't help and I'm wondering if Firefox could be blocking my access.

الحل المُختار

In that case, you're best option is likely to contact Microsoft's Outlook.com support team for some assistance.

Since Firefox doesn't have any control over your email, it's unlikely that you will get any helpful advice on this forum.

Read this answer in context 👍 0

All Replies (3)

more options

Firefox doesn't have any control over what you send or receive from your email. The more likely cause is that your email provider is simply filtering out the emails.

Make sure to check your junk/spam folder in your email. If that doesn't help, contacting your email provider is the best next step for you.

In my experience, some email providers like Yahoo or AOL tend to quite heavily filter out what they consider to be promotional emails.

Hope this helps.

more options

Thanks, but my email provider is MSN, and I don't usually have that problem with it.

more options

الحل المُختار

In that case, you're best option is likely to contact Microsoft's Outlook.com support team for some assistance.

Since Firefox doesn't have any control over your email, it's unlikely that you will get any helpful advice on this forum.