Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why doesn't Candy Crush work anymore?

im2funny4u2
im2funny4u2
more options

For the last month I have not been able to access Candy Crush on Mozilla. I have cleared cookies, cache, history. I have followed all the suggestions on the troubleshooting page and have uninstalled and reinstalled Mozilla and nothing works. I get the Candy Crush screen but the game doesn't work. Is there any solution to this?

For the last month I have not been able to access Candy Crush on Mozilla. I have cleared cookies, cache, history. I have followed all the suggestions on the troubleshooting page and have uninstalled and reinstalled Mozilla and nothing works. I get the Candy Crush screen but the game doesn't work. Is there any solution to this?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi im2funny4u2, is Candy Crush a Flash game? Could you check whether you are able to activate the Flash plugin on Adobe's test page:

https://helpx.adobe.com/flash-player.html

If Flash is installed and not so old that it is blocked for security reasons, Firefox should show an activation icon in the address bar:

<center></center>

If you don't get the icon, check out this article for suggestions:

Does that help?