Unable to download
I can't download any type of file since yesterday, didn't change anything. Files just 'Fail' when i click download, they didn't even start downloading. I already tried Safe mode, uninstalling Antivirus (Kaspersky), and everything of this article: https://support.mozilla.org/en-US/kb/cant-download-or-save-files Here are some examples, tried to save facebook images and failed, same to 'Malwarebytes' launcher.
الحل المُختار
other affected users were able to fix this by going into the registry and removing keys about parental controls there, for example see: https://support.mozilla.org/en-US/questions/1270069
Read this answer in context 👍 0All Replies (4)
hi, could you try to disable parental controls for the affected account?: Unable to download files in Windows 10 when Parental Controls are on
Hi, thank you for your answer. Im not on a familly group.
Modified by matiasruiz94
الحل المُختار
other affected users were able to fix this by going into the registry and removing keys about parental controls there, for example see: https://support.mozilla.org/en-US/questions/1270069
I found the folder 'Users' on 'Parental Control', export it but when i try to delete it gives me an error message saying 'Error at trying to delete key' This is the folder
