As you know, support for the Extended Support Release of Firefox 60 has ended. If you can't live without built-in bookmark descriptions, you could at least update to the last in the series:

https://ftp.mozilla.org/pub/firefox/releases/60.9.0esr/win64/en-US/

Note: for languages other than U.S. English, click the Dir .. link to move up to the parent folder and click into your preferred locale folder.

But the Bookmark Notes extension (shows bookmarks + notes you add/import to it in the sidebar) should still work in newer versions of Firefox. No?

Regarding the "AsyncShutdownTimeout", the most common reason is that Firefox took too long to clean up data files when "Clear history when Firefox closes" is selected. Do you use that feature? If so, you could one time try clearing the relevant categories of history manually and let it run as long as needed so Firefox has less to clear at shutdown. That may or may not help.

See: Delete browsing, search and download history on Firefox -- make sure to expand Details in the Clear Recent History dialog and deselect (uncheck) boxes for data you don't want to flush.

In case the problem is accumulated cruft in the Places database, try the "Verify Integrity" function. That's here:

Open Firefox's Troubleshooting Information page using any of these methods:

• "3-bar" menu button > "?" Help > Troubleshooting Information
• (menu bar) Help > Troubleshooting Information
• type or paste about:support in the address bar and press Enter

Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.

If all is well, the report that appears below the button should start with:

> Task: checkIntegrity
+ The places.sqlite database is sane
+ The favicons.sqlite database is sane

Does yours successfully "vacuum" the database?

Bookmark Notes extension does not meet my needs. I really need notes specific and attached to each bookmark. I will update to 60.9.0.

Regarding the crash at shut down. I deleted all my browsing history. I already delete every time I close my browser. I did verify integrity. It say the database is sane but not the specific place and favicons. Those databases look large. How can I reduce their size?

Places.sqlite size is 5120KiB Favicons.sqlite size is 3424KiB

Vacuum did complete. Firefox continues to crash.

Here is the complete checkintegrity: Task: checkIntegrity + The database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: vacuum + Initial database size is 5120KiB + The database has been vacuumed + Final database size is 5120KiB > Task: stats + Places.sqlite size is 5120KiB + Favicons.sqlite size is 3424KiB + pragma_user_version is 43 + pragma_page_size is 4096 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 93504 unique pages + Table moz_bookmarks has 6280 records + Table moz_keywords has 1 records + Table sqlite_sequence has 1 records + Table moz_annos has 3941 records + Table moz_anno_attributes has 10 records + Table moz_items_annos has 2485 records + Table moz_places has 4803 records + Table moz_historyvisits has 2 records + Table moz_inputhistory has 0 records + Table sqlite_stat1 has 17 records + Table moz_hosts has 18 records + Table moz_bookmarks_deleted has 15 records + Table moz_meta has 5 records + Table moz_origins has 2565 records + Index sqlite_autoindex_moz_keywords_1 + Index sqlite_autoindex_moz_anno_attributes_1 + Index sqlite_autoindex_moz_inputhistory_1 + Index sqlite_autoindex_moz_hosts_1 + Index sqlite_autoindex_moz_bookmarks_deleted_1 + Index sqlite_autoindex_moz_origins_1 + Index moz_bookmarks_itemindex + Index moz_bookmarks_parentindex + Index moz_bookmarks_itemlastmodifiedindex + Index moz_places_hostindex + Index moz_places_visitcount + Index moz_places_frecencyindex + Index moz_historyvisits_placedateindex + Index moz_historyvisits_fromindex + Index moz_historyvisits_dateindex + Index moz_places_lastvisitdateindex + Index moz_places_url_hashindex + Index moz_annos_placeattributeindex + Index moz_items_annos_itemattributeindex + Index moz_bookmarks_guid_uniqueindex + Index moz_places_guid_uniqueindex + Index moz_keywords_placepostdata_uniqueindex + Index moz_bookmarks_dateaddedindex + Index moz_places_originidindex > Task: _refreshUI

Hi wildrice, there's nothing troubling in your Places diagnostic. Hopefully that will help help, or you'll get some other suggestions.

Are you using "Clear history when Firefox closes" to clear any data when you close Firefox?

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

• "3-bar" menu button -> Exit (Power button)
• Windows: File -> Exit
• Mac: Firefox -> Quit Firefox
• Linux: File -> Quit

Yes I have "Clear history when Firefox closes" selected and the settings have clear * Browsing & Download History, * Cookies, * Active Logins, * Cache, * Form & Search History.

If I close by going to file (upper left of window) => Exit , OR I click on X (Upper right of window) , the result is the same. The next time I open Firefox a message says "you must close Firefox"

Attached the the 2 error screens I get

Does it make a difference if you disable "Clear history when Firefox closes" (i.e. do not clear any data, but possibly use "Clear Recent History" instead)?

I uncheck clear History when firefox closes and I manually clicked on "clear History" but the problem continues.

My home page is wwwDOTallmyfavesDOTcom and the many icons do not populate. When I use IE11 they do populate. I switched to Google as my home page but the problem continues.

This is getting really bad. When I purchase something from EBay half the page Icons are gone! I clicked BUY, the ebay page says pick a payment but all the PayPal icons are not showing. When I go to allmyfavesDOTcom, all the icons in the center of the page are gone!

There has to be a database corruption problem within Firefox. How can I clean it up?

If I can't fix this I will have to stop using Firefox. With half the pages not displaying properly, I can't risk making a purchase using Firefox.

Here is the allmyfavesDOTcom page. You will see the missing icons

Here is the first 26 threads (of 64) in the crash report. I will upload the rest, if needed.

Hi wildrice, are you using a "High Contrast" theme? Sometimes that would explain missing background images.

Could you try adjusting the Color setting and see whether this helps:

• Windows: "3-bar" menu button (or Tools menu) > Options
• Mac: "3-bar" menu button (or Firefox menu) > Preferences
• Linux: "3-bar" menu button (or Edit menu) > Preferences
• Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, type color and Firefox should filter the page down so you can easily find the "Colors" button. Go ahead and click that.

Try changing this setting:

"Override the colors specified by the page with your selections above"

Below that, it usually says

"Only with High Contrast themes"

Click that and change the setting to

"Never"

then click OK to finish the change. Now Firefox should apply website rules.

Does that help at all?

Here's a screenshot of that part of the Colors dialog as it appears on Windows 10:

Thank you Setting "Overriding the colors" to "Never", worked. My home page now has all of the Icons back BUT Firefox still crashes when I close the window.

Back to High Contrast. In the attached screen captures, Is there a way to change the "Https://www." and "en-US/questions/1272628" from gray to a darker color? I can't read the web site names. This is why High Contrast was turned on.

Anymore thoughts on stopping Firefox from crashing? Did the error report provide any clues on Sqlite.jsm shut down blocker?

wildrice said

In the attached screen captures, Is there a way to change the "Https://www." and "en-US/questions/1272628" from gray to a darker color? I can't read the web site names. This is why High Contrast was turned on.

Hmm, no, the address bar text colors are hard to change. I guess the theme author removed the contrasting background color from that area when it's inactive so you could see the image better. Can you at least read it by putting the cursor into the address bar? The keyboard shortcuts for that include:

• F6
• Ctrl+L
• Alt+D

What theme is it?

Anymore thoughts on stopping Firefox from crashing? Did the error report provide any clues on Sqlite.jsm shut down blocker?

I don't have any other explanation for why it's slow or hanging up. Maybe cor-el has an idea.

My firefox is crashing multiple times a day which is FRUSTRATING!

I don't want to move to a different browser but no one is offering any way to fix this.

Delete and Reload?

• Is there a way to save my passwords, save my notes in my book marks?
• Delete and clean out my Mozilla work space?
• Reload 60.9.0 in a clean space?

Maybe that is a way to stop the constant crashing.

Make sure you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings and that you let pages allow to choose their own colors as this affects background images.

Options/Preferences -> General: Fonts & Colors -> Colors: "Override the colors specified by the page with my selections above" Try "Never" if the default "Only with High Contrast themes" isn't working.

Can you attach a screenshot?

• https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
• use a compressed image type like PNG or JPG to save the screenshot

I have high contrast set to NEVER. I no longer have a home page viewing problem.

The problem I have is the crash when closing firefox. I've already attached the screen shots of the problem about on this thread. I've also included the crash report (above)

Sorry, I had missed the part about the background images not working being fixed.

I've seen a lot of issues with testing various lightweight themes in the past with respect to the font color (readability) in the location/search bar and on tabs and hardly any theme is acceptable for me, so best would be to stay with the builtin themes.

It is hard to remember whether issues were reported for Firefox 60 versions regarding the hangs you experience, so I would suggest to reconsider the decision to stay with Firefox 60 and maybe try other ways for data you stored in the description field. Options are the name and the lowercase only keyword field, so for storing mixed case data in the latter like a password or space characters you would have to come up with a way to encode this (A=>aa).

I don't think this crashing issue is specific to Firefox 60.

I'm willing to go up to a current release for testing, as long as I can go back to Firefox 60 after we resolve the issue.

I believe there is is something corrupted in the firefox database, that is why I want to do a clean install, then import my information to the clean install.

• Do you want me to upgrade to a current release?
• How can I do a clean install and move my bookmarks, note fields and saved passwords?

To test with fresh settings file:

New Profile Test

This takes about 3 minutes, plus the time to test your problem area(s).

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

Click the "Create a New Profile" button, then click Next. Assign a name like Dec2019, ignore the option to relocate the profile folder, and click the Finish button.

After creating the profile, scroll down to it and click the Launch profile in new browser button.

Firefox should open a new window that looks like a brand new, uncustomized installation. (Your existing Firefox window(s) should not be affected.) Please ignore any tabs enticing you to connect to a Sync account or to activate extensions found on your system so we can get a clean test.

Does shutdown work without crashes in the new profile?

At any point, you can close the extra window without affecting your regular Firefox profile. (Dec2019 will remain available for future testing.)

You can migrate files between your new and regular profile folders ("Root" directory) a few at a time and test in between. There are buttons to launch a Windows Explorer window in the respective folders on the about:profiles page, and this article describes the various files you might want to copy/paste (please only replace a file when Firefox is not running):

Recovering important data from an old profile

Thanks for your guidance. I created profile Dec. 2019 -opened it

• Closed it - No Crash!
• Default profile continues to crash
• Renamed Default profile as old; set Dec2019 to default
• Copied places.sqlite to Dec2019 - No Crash!
• Copied favicons.sqlite to Dec2019 - No Crash!
• copied key4.db, logins.json to Dec2019 - No Crash!
• copied permissions.sqlite to Dec2019 - No Crash!
• Manually set downloads to "always ask", home page to allmyfavesDOTcom", set History to "clear history when Firefox closes" - Crashed
• Set history to "remember history" - No Crash!
• Set history to "clear history when Firefox closes" - Crash did not reoccur
• Copied cert9.db - No Crash
• Copied handlers.json - No Crash
• Set Fall Puppy as theme - No Crash

Other than the "clear History", your solution seems to have solved my problem.