Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

asking again about crashes (got remarks to make my post more clear)

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه Wayne Mery

reg12
reg12
more options

from the day I upgraded to windows 10, TB is crashing all the time

it happens mainly when trying to open attachments, but it can happen be itself with no warning

attached the crash report

why is it so?

how do I solve it?

thanks

Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC

Crash Address 0x1800ae090

from the day I upgraded to windows 10, TB is crashing all the time it happens mainly when trying to open attachments, but it can happen be itself with no warning attached the crash report why is it so? how do I solve it? thanks ------------------------ Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0x1800ae090

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please post this information in your original topic at https://support.mozilla.org/en-US/questions/1277115