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Thunderbird is asking for a password, although the password is already saved.

  • 5 ردود
  • 4 have this problem
  • 7 views
  • آخر ردّ كتبه keith.whitham

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I didn't see another question that quite addressed this so I'm asking. Thunderbird is always asking for a password when I open up the program. Looking in Privacy and security settings both the incoming and outgoing server have the correct password stored. When I reenter the password into the box things will be fine until I reopen the program and it will ask me for the password again. Is there a way to stop the program from asking for my password constantly?

I didn't see another question that quite addressed this so I'm asking. Thunderbird is always asking for a password when I open up the program. Looking in Privacy and security settings both the incoming and outgoing server have the correct password stored. When I reenter the password into the box things will be fine until I reopen the program and it will ask me for the password again. Is there a way to stop the program from asking for my password constantly?

All Replies (5)

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Try to delete the passwords Thunderbird currently has remembered.

Upon the next start of Thunderbird, enter the password when prompted, and make sure to check the box to remember it.

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Thank you, I will try that

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I get into a loop. Told that my user name and password are not valid. So I get the change password box, type in a new one and save to password manager. Try to log in again and same thing can't get out of the loop.

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Dick and Barb,

please start a new topic for your problem.
https://support.mozilla.org/questions/new

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I had the same problem as charp, and I fixed it by simply typing the password and ticking the box. I did not delete the passwords beforehand.