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Web page site permissions 'AutoPlay' - Allow Audio and Video

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 86 views
  • آخر ردّ كتبه Greg

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Site News.com.au will never play videos. Always shows a black dot with white dots turning inside. I have the site settings Autoplay - allow audio and video. If I use any other browser, Edge,Safari Chrome etc, the videos play. I have tried turning on and off permissions, cleared cookies .. whatever... but I can never play a video on this site. Othersites play videos, utube , Al Jezeera, etc... Why and How do I get videos to play on Firefox ?

Site News.com.au will never play videos. Always shows a black dot with white dots turning inside. I have the site settings Autoplay - allow audio and video. If I use any other browser, Edge,Safari Chrome etc, the videos play. I have tried turning on and off permissions, cleared cookies .. whatever... but I can never play a video on this site. Othersites play videos, utube , Al Jezeera, etc... Why and How do I get videos to play on Firefox ?
Attached screenshots

الحل المُختار

I think this issue might actually be related to the Enhanced Tracking Protection (ETP) settings, not the autoplay blocking feature. If I set the ETP settings to Strict, I get the same issue because something related to video playback gets blocked.

Try disabling ETP on that website and see if that corrects the issue.

Hope this helps.

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الحل المُختار

I think this issue might actually be related to the Enhanced Tracking Protection (ETP) settings, not the autoplay blocking feature. If I set the ETP settings to Strict, I get the same issue because something related to video playback gets blocked.

Try disabling ETP on that website and see if that corrects the issue.

Hope this helps.

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Thanks Wesley. Hard to know how all these options interrelate but it works now, so that helps me a lot ;)