Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Print preview

  • 1 (رد واحد)
  • 1 has this problem
  • 17 views
  • آخر ردّ كتبه the-edmeister

dbrand46
dbrand46
more options

I changed the page setting parameters on the print preview page. When I pressed apply the screen changed to "preparing,,," and froze. Now nothing will print but the small title header across the top. When I try to go into print preview to change it, the program dumps my selection and I go back to the home screen in the e-mail. I have tested my printer in other programs and its working fine.

I changed the page setting parameters on the print preview page. When I pressed apply the screen changed to "preparing,,," and froze. Now nothing will print but the small title header across the top. When I try to go into print preview to change it, the program dumps my selection and I go back to the home screen in the e-mail. I have tested my printer in other programs and its working fine.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Please see this - https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-firefox-printer-setting - to learn how to reset printer settings preferences.