Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Pop-up on screen reads "Please allow Firefox to access your device camera ..." Only option is "OK." Can't use Firefox at all until I escape this.

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه OBW47

kapplebaum
kapplebaum
more options

I must have accidentally hit the QR scanner button -- it's in mid-scan with instruction "Align QR code within frame to scan." Pop-up on screen reads "Please allow Firefox to access your device's camera in "Settings ..." The only option is an "OK" button. Can't use Firefox at all until I escape this -- no way I can see to do that. Please help! Thanks!

I must have accidentally hit the QR scanner button -- it's in mid-scan with instruction "Align QR code within frame to scan." Pop-up on screen reads "Please allow Firefox to access your device's camera in "Settings ..." The only option is an "OK" button. Can't use Firefox at all until I escape this -- no way I can see to do that. Please help! Thanks!

الحل المُختار

I don't remember the rest of the statement, but I believe this is simply a comment asking you to go to Settings to allow FF access to your camera. Selecting OK changes nothing. Even if it does, you can go to Settings-->Privacy--Camera and turn off camera access.

Read this answer in context 👍 0

All Replies (1)

OBW47
OBW47
more options

الحل المُختار

I don't remember the rest of the statement, but I believe this is simply a comment asking you to go to Settings to allow FF access to your camera. Selecting OK changes nothing. Even if it does, you can go to Settings-->Privacy--Camera and turn off camera access.