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Firefox Monitor error

  • 1 (رد واحد)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه Bob Hicks

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I have 3 email addresses, one of which is a gmail address. The other two get checked in the Firefox Monitor, but when I click verify in the gmail acount email, I get this error: This email address is not subscribed to Firefox Monitor. What does this mean? The other two addresses have been checked and the breaches for them have been resolved. For some reason, I can't get the gmail address verified to see if it has been breached. Any clues as to why this is so?

I have 3 email addresses, one of which is a gmail address. The other two get checked in the Firefox Monitor, but when I click verify in the gmail acount email, I get this error: This email address is not subscribed to Firefox Monitor. What does this mean? The other two addresses have been checked and the breaches for them have been resolved. For some reason, I can't get the gmail address verified to see if it has been breached. Any clues as to why this is so?

الحل المُختار

Oops! I found the problem. I was looking in my gmail account for the verification email that was sent to me. It was actually sent to my primary email address - NOT to my gmail address. Duhhhh! I clicked on the verification link there and it verified that there were no breaches involving my gmail account address. Life is good.

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الحل المُختار

Oops! I found the problem. I was looking in my gmail account for the verification email that was sent to me. It was actually sent to my primary email address - NOT to my gmail address. Duhhhh! I clicked on the verification link there and it verified that there were no breaches involving my gmail account address. Life is good.