We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

with settings correct, no new e mails are coming into the in box

  • 1 (رد واحد)
  • 1 has this problem
  • 9 views
  • آخر ردّ كتبه Matt

micap
micap
more options

with settings correct , no new e mails coming in. worked with my e mail administrator and discovered no new mails downloading to in box, but sending is OK. No errors coming up on screen.

with settings correct , no new e mails coming in. worked with my e mail administrator and discovered no new mails downloading to in box, but sending is OK. No errors coming up on screen.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

are you using TLS/SSL conection encryption. Thunderbird 78 requires version 1.2 or higher of TLS. For some reason lots of mail administrators appear to have missed the web wide deprecation of these old version by Microsoft, Google, Apple and Mozilla. So you might want to check that.