ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't send emails since update

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Matt

more options

Hi there, I am experiencing an issue with a Siteground email address since the last TB update. I have two other email addresses with another host that work. Just the one does not. I can receive, but not send/answer.

The error message keeps popping up, saying that TB can't connect to the server with my user name. The settings have worked before the update without any problem. I contacted Siteground and they say there is no issue from their side.

Can anyone help?

Thank you!

Hi there, I am experiencing an issue with a Siteground email address since the last TB update. I have two other email addresses with another host that work. Just the one does not. I can receive, but not send/answer. The error message keeps popping up, saying that TB can't connect to the server with my user name. The settings have worked before the update without any problem. I contacted Siteground and they say there is no issue from their side. Can anyone help? Thank you!

All Replies (3)

more options

I checked every step of the link you posted before I published my problem. That would have been to easy... Thanks though.

Modified by mjaa1116

more options

perhaps post the error message verbatim.

do you use TLS or SSL in your connection security? try it with connection security set to none and see if that works.